Terms and Conditions

Terms and Conditions

Welcome to KutChop! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before proceeding.

1. Acceptance of Terms

By accessing or using KutChop’s services, you agree to these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

KutChop provides freshly cut and packaged fruits and vegetables, which are delivered to customers. Our goal is to make healthy eating convenient by offering ready-to-use produce. Availability of products may vary depending on location and stock.

3. Registration and Accounts

To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and are liable for all activities under your account.

4. Ordering and Payment

• All prices are listed on the website and are subject to change.
• Orders can be placed online through our website.
• Payment must be made in full at the time of ordering. We accept various payment methods, including credit/debit cards and digital wallets.
• Confirmation of orders will be sent via email or SMS.

5. Delivery Policy

• KutChop delivers to specified areas. Please check our delivery zones before placing your order.
• We strive to deliver orders within the estimated delivery time, but delays may occur due to unforeseen circumstances. KutChop is not liable for any delays in delivery.

6. Returns and Refunds

Due to the perishable nature of our products:

• We do not accept returns or exchanges.
• If you receive damaged or incorrect items, please contact us within 24 hours of delivery with a photo of the issue. We will either provide a replacement or issue a refund at our discretion.

7. Product Availability

Product availability may vary based on location and seasonality. KutChop reserves the right to modify or discontinue products without prior notice.

8. Cancellations

• Orders can be canceled within one hour of placing the order. After that time, orders cannot be canceled as they may already be in processing.

9. Use of the Website

You agree not to use the KutChop website for any unlawful purposes or any actions that could damage, disable, or impair the website’s functionality.

10. Intellectual Property

All content on the KutChop website, including logos, designs, text, images, and trademarks, is the property of KutChop and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without permission.

11. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

12. Limitation of Liability

KutChop is not responsible for any damages or losses arising from the use of our products or services. We do not guarantee that the website will be free of errors or interruptions.

13. Amendments

KutChop reserves the right to amend these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.